Our Reviews

Royce took verry good care of me

Great dealership to work with! My new Sierra is terrific. I really like it. There are a ton of creature comforts that my new sierra came with. Most importantly is the staff at Wilcoxson GMC. There are a lot of dealers to choose from to purhase a new truck. A lot of dealers play the shell game of hiding and moving figures around. I learned this a long time ago, The big print giveth and a lot of small print taketh away.The Wilcoxson staff are straight forward and honest. Their numbers to trade were true with no hidden charges or last minute ad ons. I appreciated that a lot. Richard Mariani, my sales person, was thorough in his demonstration of the truck to me before my purchase. The management team of Jason, Mike, Joe and Tom were also staightforward. Richard also set up my onstar, serious xm radio, and introduced me to the service team of Michael, Royce ad George. Great unbeatable experience. Everyone should experience why Wilcoxson has been in business since 1967. They haven't been there just because.

Repairs went as planned. However, the bill was much higher than quoted. There was a nebulous “shop fee” that was tacked on. I was told “we always add that”. Why was that not explained to me up front? I was led to believe that my part of the bill would be $30 or less, not the $190 that I was charged. Very disappointed!

Fast , Courteous, and Helpful

Garage mechanic and manager were polite. I took my diesel Canyon in because of possible turbo noise afte a long trip,. After hours o waiting the shop explained what they found numerous things wrong. Estimated repair was $13,206.18. I went for a second opinion from another diesel shop and found that there were missing bolts on the exhaust near the turbo. The truck was epaired for under $900. The truck is running great. I would appreciate a call from the Wilcoxson son. I’m really disappointed over this matter since I bought this truck from you. My number is **** My wife’s number is 7192510171 in case you miss me.

Sales rep Richard was good to work with.

Customer service was excellent. The price was a little high but I guess that's with everything

Amazing

George was a prince.

Customer service WAS EXCELLENT! George was very polite and understood my automobile needs. Even while wailing in the customer service lobby- refreshments and transportation were offered.

I went in to find a fix for “service 4wd” light only to be told that I needed anew transfer case for $4500. Also the transfer case was left in 4low. In talking to a good mechanic I find that the problem is a lack of electricity power to the transfer case as the only problem. Also additional maintenance was suggested at high prices. Why are you trying to rip me off. I have bought a new pickup from you before and looking to buy another but will not from you now.

Service is always great and fast and staff are all very kind

The service person who waited on my wife was very rude and didn’t have all the facts

The service staff and technicians are very polite and professional, great experience with every visit. Delays for parts are a little disheartening but not the service departments fault. Very pleased.

I took my Sierra in or an oil service an tire rotation before heading out of town for some Christmas family time. My truck was ready before the promised time. everyone was professional, pleasant and efficient. Than you for your great service.

First of all, Richard was very friendly and knowledgeable about the vehicles. Second of all, he was not pushy at all! He listened to us and made suggestions to help us choose the right vehicle for us. I would definitely recommend Richard to my friends looking to buy a vehicle.

My sales person was very nice and helpful

I love because they can pick up my car and bring it back. So considerate and friendly. I was unable to take it so it made it quite convenient thank you again.

Good people to work with.

Amazing staff!! The general manager, Jason Bennett, was phenomenal! Great place to do business in Pueblo!

Great service, minimal wait time!

The employees are always very nice and informative

Very pleasant and helpful — good job Wilcoxson

Customer service is fantastic and my truck was repaired as discussed.

Great dealer great service

Had an oil change and then some warranty work on our 22 encore Samantha was great. I feel comfortable sending my wife there in the future overall great experience

Samantha Ortega is the best service advisor I’ve ever had. Her kindness and professionalism was outstanding. We were on vacation when our radiator failed and she sourced a replacement and got us back on the road and saved our vacation. Dave the shuttle driver was also very accommodating. While it was an expensive repair we are so grateful for their hard work and courtesy. Truly outstanding service!

Fast, efficient, friendly, and professional. Fair charges for superior work. Great dealership to purchase a vehicle from. Service dept is top notch.

Great communication and management got my yukon running great again

Great place fast work and work done right

The crew took great care of my truck

I went to them with my concerns, they addressed them in detail, and that was that. No attempts to upsale or to pressure me into buying something. I couldn't afford the repairs I needed, but that's not on Wilcoxson. It doesn't really matter if I like the response or not, just as long as it's honest. And Royce and his crew are honest; I knew what had to be done, what parts had failed, and how long it might take. Dealerships may not always be affordable, but this one is always reliable and truthful, and that counts for a lot.

Service department was committed to getting my problem straightened out. (recall notice about airbag...)

Always professional and courteous

Drop in for a battery check.

Extremely polite staff

Very easy to schedule service appointment and welcomed by the staff upon arrival.

Scheduled my truck to have service done, when I arrived, they were ready to go and finished the service in a timely manner. Everyone I talked to were very pleasant and happy to help.

I recently had my oil changed there they were unable to complete (what I also requested)rotation & balance of my tires because my tires were cupped & the only way to fix that was if I were to purchase a brand new set of tires through their company (Wilcoxin), then, when I went to pick my truck up they gave me a list of things needing to be done I just bought this truck less than a year ago from this company, (it said it was @ 91% when I bough it) the list she handed to me required the transmission to be serviced even though I had it done 1week ago from AAMCO she also said I needed spark plug replacement starting at $900+, A/C lines are leaking with a charge of $700+ to replace the seals , I know now if I don’t want to be taken advantage of I’ll be taking my business to Larsons from now on…. Looks like this company take advantage of people by their appearance, but what they didn’t realize is that I’m a retired mechanic for 40yrs & I’m not easily taken advantage of

Just drop off my vehicle

Very good

Amazing service as always. Staff is friendly. Such a great team of techs, advisors and the service manager.

Less than an hour to get my oil change completed. Bit of sticker shock at the price adjustments that appeared with the new year though!

Appointment time was met and completed without delay.

Everyone did a great job making a deal that worked for my wife and myself!!!

i had a tanneau cover nstalled on my new Sierra. The dealership ordered the cover, it came in the next day, last Wednesday. As I needed my truck, I waited until that Friday to let them install it. They were able to quickly install the cover. I am very pleased with the professionalism, friendliness with everyone at Wilcoxson GMC. The timeliness of my requested service was outstanding. Thank you to them all.

I feel as though my wife and I were railroaded throughout the entire process by people who only wanted to sell a car with total disregard of trying to assess my true needs and motivations. Then I was manipulated into a deal that seemed acceptable at the time but simply increased my costs while deceptively taking care of the dealerships needs. It really comes down to the initial salespersons lack of training and knowledge of product and not taking the time to address what our true needs were before sending us away in a vehicle that was less than we would find acceptable.

Everyone I dealt with from the salesman Luis all the way through the final paperwork in finance with Tom. They are very knowledgable and no high pressure sales. This is why I keep going back and getting vehicles from them.

I had a wonderful experience at Wilcoxson. Richard Mariani was very helpful, considerate and knowledgable. I felt very comfortable.

Always helpful and professional.

Very courteous and professional

They were very friendly, courteous, and very professional. I'm very comfortable when I leave my car down there. You have a great staff!

Job done on time.

ITEM WAS PRICEY , FOR ME BUT IM LOOKING INTO OTHER ALTERNATIVE S

It took over an hour. The waiting area had a burned coffee pot that stunk.

Fast easy friendly

Everyone at the dealership treated me with respect and courtesy. The work done to my vehicle was completed in a timely fashion. The representative, George was very helpful and informed me of issues related to further maintenance needed on my truck.