Our Reviews

The service department was very efficient , helpful, friendly while my vehicle was there. Mr. Jose Sosa even dusted my vehicle's dash. In the waiting room they also provided doughnuts, muffins, and coffee.

Everyone we dealt with @ Wilcoxson was great, very friendly and willing to assist. Luis, our salesman was very nice, understanding & polite!

Never fixed what the popping noise behind the driver side wheel well . Wilcoxson said they would fix this for me after showing the mechanic on test drive . Also they did not do the test drive themselves just to check !

Great people n excellent service

George was very helpful, the shuttle service was a great convenience. Thanks to Bill and the service employees.

Everything went well. Great area to wait

This was my second visit for service, and second great experience with the service team. Very friendly and knowledgeable, they kept me updated on my vehicle’s progress, and got me out both times pretty quickly. Very highly recommended!

Very courteous and professional

I went to them with my concerns, they addressed them in detail, and that was that. No attempts to upsale or to pressure me into buying something. I couldn't afford the repairs I needed, but that's not on Wilcoxson. It doesn't really matter if I like the response or not, just as long as it's honest. And Royce and his crew are honest; I knew what had to be done, what parts had failed, and how long it might take. Dealerships may not always be affordable, but this one is always reliable and truthful, and that counts for a lot.

FANTASTIC CARE BY THE SERVICE DEPARTMENT

Excellent service

My shopping and purchase experience was top shelf. Everyone was courteous, friendly, and helpful in every way. They went over the features of my Canyon prior to a test drive. we agreed on the vehicle selling price, completed the paperwork quickly, filled the fuel tank up and reviewed the vehicle features again. They went above and beyond to ensure I was completely comfortable with the operation on my new GMC Canyon. They asked me to come back after a few days to review any questions that I might have. They set up my phone, Onstar and Serious XM radio for me. I am good to go. Thank you Wilcoxson GMC. You are a bright shining star in the dealership world. I WILL be back!

Appointment time was met and completed without delay.

Royce took verry good care of me

Amazing staff!! The general manager, Jason Bennett, was phenomenal! Great place to do business in Pueblo!

Great dealership to work with! My new Sierra is terrific. I really like it. There are a ton of creature comforts that my new sierra came with. Most importantly is the staff at Wilcoxson GMC. There are a lot of dealers to choose from to purhase a new truck. A lot of dealers play the shell game of hiding and moving figures around. I learned this a long time ago, The big print giveth and a lot of small print taketh away.The Wilcoxson staff are straight forward and honest. Their numbers to trade were true with no hidden charges or last minute ad ons. I appreciated that a lot. Richard Mariani, my sales person, was thorough in his demonstration of the truck to me before my purchase. The management team of Jason, Mike, Joe and Tom were also staightforward. Richard also set up my onstar, serious xm radio, and introduced me to the service team of Michael, Royce ad George. Great unbeatable experience. Everyone should experience why Wilcoxson has been in business since 1967. They haven't been there just because.

Good people to work with.

Amazing

They were very friendly, courteous, and very professional. I'm very comfortable when I leave my car down there. You have a great staff!

Service department was committed to getting my problem straightened out. (recall notice about airbag...)

Everyone did a great job making a deal that worked for my wife and myself!!!

The employees are always very nice and informative

I had a wonderful experience at Wilcoxson. Richard Mariani was very helpful, considerate and knowledgable. I felt very comfortable.

Always helpful and professional.

George was a prince.

Always professional and courteous

Drop in for a battery check.

Garage mechanic and manager were polite. I took my diesel Canyon in because of possible turbo noise afte a long trip,. After hours o waiting the shop explained what they found numerous things wrong. Estimated repair was $13,206.18. I went for a second opinion from another diesel shop and found that there were missing bolts on the exhaust near the turbo. The truck was epaired for under $900. The truck is running great. I would appreciate a call from the Wilcoxson son. I’m really disappointed over this matter since I bought this truck from you. My number is **** My wife’s number is 7192510171 in case you miss me.

Customer service WAS EXCELLENT! George was very polite and understood my automobile needs. Even while wailing in the customer service lobby- refreshments and transportation were offered.

Great service, minimal wait time!

i had a tanneau cover nstalled on my new Sierra. The dealership ordered the cover, it came in the next day, last Wednesday. As I needed my truck, I waited until that Friday to let them install it. They were able to quickly install the cover. I am very pleased with the professionalism, friendliness with everyone at Wilcoxson GMC. The timeliness of my requested service was outstanding. Thank you to them all.

I feel as though my wife and I were railroaded throughout the entire process by people who only wanted to sell a car with total disregard of trying to assess my true needs and motivations. Then I was manipulated into a deal that seemed acceptable at the time but simply increased my costs while deceptively taking care of the dealerships needs. It really comes down to the initial salespersons lack of training and knowledge of product and not taking the time to address what our true needs were before sending us away in a vehicle that was less than we would find acceptable.

Job done on time.

Everyone I dealt with from the salesman Luis all the way through the final paperwork in finance with Tom. They are very knowledgable and no high pressure sales. This is why I keep going back and getting vehicles from them.

Very pleasant and helpful — good job Wilcoxson

ITEM WAS PRICEY , FOR ME BUT IM LOOKING INTO OTHER ALTERNATIVE S

Repairs went as planned. However, the bill was much higher than quoted. There was a nebulous “shop fee” that was tacked on. I was told “we always add that”. Why was that not explained to me up front? I was led to believe that my part of the bill would be $30 or less, not the $190 that I was charged. Very disappointed!

Fast , Courteous, and Helpful

Customer service is fantastic and my truck was repaired as discussed.

Extremely polite staff

I took my Sierra in or an oil service an tire rotation before heading out of town for some Christmas family time. My truck was ready before the promised time. everyone was professional, pleasant and efficient. Than you for your great service.

The service person who waited on my wife was very rude and didn’t have all the facts

I went in to find a fix for “service 4wd” light only to be told that I needed anew transfer case for $4500. Also the transfer case was left in 4low. In talking to a good mechanic I find that the problem is a lack of electricity power to the transfer case as the only problem. Also additional maintenance was suggested at high prices. Why are you trying to rip me off. I have bought a new pickup from you before and looking to buy another but will not from you now.

It took over an hour. The waiting area had a burned coffee pot that stunk.

Service is always great and fast and staff are all very kind

Sales rep Richard was good to work with.